GhostChaser Support

Last updated: April 26, 2026

GhostChaser is a real-time driving coach for Gran Turismo 7 on PS5. We're a small team and we read every email.

Email: ghostchaser-support@mcconnellsoftware.com

Please include your iOS device model, iOS version, and a brief description of what's happening. Screenshots help.

Common Issues

"NO GT7 TELEMETRY" banner

GhostChaser needs to be on the same Wi-Fi network as your PS5, and GT7 needs to be running an active session (qualifying trial, race, or time trial). If the banner persists:

Trial expired but I'm subscribed

If the app reports your trial has expired but you're already a subscriber, force-close GhostChaser and reopen it. The subscription status refreshes on launch. If the issue persists, email us with your Apple ID region and approximate purchase date.

No reference lap available

Reference laps are published weekly for the three GT7 Sport Mode daily races. If a track isn't yet in the library, it's likely because the daily race for that track hasn't been scheduled this week.

Audio coaching isn't audible alongside game audio

For the best experience, mix GhostChaser's audio into your headphones alongside your game audio — either over Bluetooth (route the iPhone audio to the same headset as the game) or through an inexpensive analog headphone mixer.

Feature requests and feedback

We're actively developing GhostChaser and we'd love to hear what would help your driving. Email us with thoughts, and please include the track and car you were driving when you noticed the thing you want to fix.

Privacy and Terms

See the Privacy Policy and Terms of Service.